It is important to do everything you can do as a small business to attract a loyal customer base. One of the best ways to accomplish this is to have a solid system in place that maintains customer information and data so that your staff can easily access it from anywhere. Most small businesses are already limited on staff, so this is a way to provide each employee with the tools that they need to get the most out of the time that they have. When a customer contacts the company with a request, a CRM system will be able to streamline the entire process. This is why you need to use AddressTwo. This is the best small business CRM software product on the market right now and it will transform the way that you do business. This is something you simply cannot afford to be without in this competitive era.