The best small business CRM application is one that assists in organizing contacts for the company while generating leads. The application is one that will aid in sorting files and creating the framework for aspects of the company that includes communication with various departments. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.