Thanks to its passion for software and solutions, Zoho has earned the title of best small business CRM software. A customer relationship management tool helps you stay on top of your compay's business operations, and the one developed by Zoho is user-friendly and includes features you will use. Zoho's CRM is focused on what matters. When you create an account on this CRM platform, you are advised to get ready to sell smarter, faster and better. You will discover that you will reach out to prospective clients at the right time as you are more able to engage them leading to more closed deals. This CRM works the way you do. One conversation can be had on multiple channels and your sales team will be able to work at its full potential. As a bonus feature, using Zoho does not require deep pockets. Sign-up is free and upgrades are available.