If you are the typical small business owner, you likely wear many hats. Because of this, you need to make your life easier wherever possible. One of those ways is by implementing a state of the art customer relationship management system that allows you to be more productive and responsive to the needs of your clients. For that, you will want to use Tactile. This is the best Small Business CRM Software product on the market today because it works. You can get all of your information and critical data in one place, and then you and your employees can easily access it from any Internet enabled computer or device. This means that you will never be without important information that is required to close a sale or to a respond to a client request in real time. This will make for happier clients who in turn will become loyal customers.