Tactile is customer relationship management, or CRM, software designed to accommodate small businesses of all types. The software is streamlined so that it includes the most useful CRM functions for a small business. All of the bloated modules and functions that are helpful only to massive corporations have been left out. This allows for simpler deployment and easier learning when first starting on the system. The program is still incredibly powerful with a wide range of features. Tactile CRM has the ability to help small businesses track prospects through the sales pipeline to maximize the productivity of the workforce. It has collaborative features such as shared address books so that salespeople can exchange leads at any time. Tactile has full email integration so that data can be sent and received through inboxes. Reminders and calendars make it possible to set up schedules and notifications for salespeople so that all leads are contacted promptly. Tactile is one of the best CRM applications for small businesses right now.