Over the years, developers have come out with a number of different CRM programs, but none of them have been able to perfect on Sugar CRM. Currently, Sugar CRM is actually considered to be the best small business CRM software. It does not cost an arm and a leg, and it can be used by small businesses to better communicate within their company but also with their clients. It has won a few different awards over the years, and the solutions that it can help companies in are integration & management, productivity, sales, marketing, service & support, and data & analytics. It even has a few demos that companies can take advantage of to make sure that it is the right CRM software program for them.