Yesware
Yesware is customer relationship management, or CRM, software for small businesses that works primarily with email. The software package has a number of tools for dealing with CRM though email exclusively. The program also integrates fully with Salesforce and does not provide much overlapping functionality. Small businesses can use Yesware to automatically track the effectiveness of email marketing and sales campaigns. This includes quick displays showing which customers opened emails, how many people responded and sales leads who moved on to view a presentation. Yesware gives your workforce the ability to call leads with a single click and log the information into the Salesforce database. It provides analytical charts showing just how much progress a workforce is making towards achieving sales goals. Information can be broken down in several ways depending on the situation. Yesware even has tools to ensure that follow-up emails and contacts are made for every lead. Yesware is a small business CRM solution that is simple and easy to use.