Pipedrive is customer relationship management, or CRM, software with a task-oriented focus designed for small businesses. The software works on the idea of the sales pipeline. It breaks down your daily transactions into various categories along the pipeline. These are categories such as initial inquiries and delivered proposals up to the final closing sale. You can use the simple interface to quickly see exactly where various leads are within the pipeline. This gives you a very good idea about the performance of your business and your sales representatives. Pipedrive is simple to use and compact. It is not loaded with features that a small business would never need. You can easily use a variety of filters to see just where certain things are in the sales pipeline. The filter can show you positions by individual agent, product or client. This gives you the power to track salespeople and products accurately in real-time. Pipedrive is one of the best CRM packages for small businesses.