Yesware was developed as an email tool for salespeople but it can be used to create templates, track emails, CRM sync and more. The unique capability about Yesware CRM is that you know when someone opens an email you sent. The other benefit is that when people forget to read emails, you get to know and remind them to read the email. Yesware is best suited for sales companies and can be used primarily as the sales toolkit. Viewing it at a product level, Yesware template is the widely used by many CRM systems to deliver results. Yesware allows users to maximize their time, prospecting and to close deals as well as sending the right message at each stage. Companies have benefited from solving poor email experiences and facilitating better communication with email platforms. Knowing whether customers have viewed your emails or not improves the chance of engagement. Yesware can be integrated with Gmail and other email platforms to help you reach out to most customers.