SharpSpring Small Business CRM is a powerful CRM program that is built to help business leaders optimize their business. With SharpSpring CRM, business leaders are able to allow behavior based email automation to ensure that emails lead to conversations that are able to eventually turn into profit for the business. Input fields can be customized and reordered to ensure that the fields only work to the advantage of the business. SharpSpring CRM also helps business leaders know when to engage potential leads during the buying process to convert those potential leads into customers. VisitorID tracks visitor behavior so that the company can properly adapt their marketing technique to the particular customer. Accurate and relevant reports ensure that business leaders know exactly what is going on in their business at all times. For the determined business leader that is ready to take their marketing campaign to the next level, SharpSpring CRM is the go to program.