10 Best Small Business CRM Software January 2016

With more than half of the U.S. population using smartphones for two hours per day or more, aligning with a small business CRM software firm that is dedicated to mobile-compatible features is a must. The selection of best small business CRM software found below provides referral and customer loyalty data alongside ongoing analytics and transaction information. Engaging customers through social media and email marketing campaigns is also a core feature across today's leading CRM software designed with small business owners in mind. For more proactive small business owners, recording meetings and calls can enable more timely control. Ranking order is based on a wide range of qualitative and quantitative statistics, including the payment of variable monthly listing fees to be in our directory. Learn more about our ranking process here.


#1 of 10 Best Small Business CRM SolutionsPipedrive

Menlo Park, California

#2 of 10 Leading Small Business CRM SoftwarePunchh

Sunnyvale, California

#3 of 10 Top Small Business CRM SoftwareSharpSpring

Gainesville, Florida

#4 of 10 Top Small Business CRM ApplicationsYesware

Boston, Massachusetts

#5 of 10 Top Small Business CRM ApplicationsTactile

Oxford, UK

#6 of 10 Leading Small Business CRM SoftwareSugar CRM

Cupertino, California

#7 of 10 Leading Small Business CRM ApplicationsInsightly

San Francisco, California

#8 of 10 Leading Small Business CRM SoftwareSalesforce.com

San Francisco, California

#9 of 10 Leading Small Business CRM SolutionsBatchbook

Providence, Rhode Island

#10 of 10 Best Small Business CRM ApplicationsNimble

San Francisco, California

Special Recognitions

#11 Best Small Business CRM SoftwareContactMe

, USA

#12 Leading Small Business CRM SoftwareAddressTwo

Indianapolis, Indiana

#13 Top Small Business CRM ApplicationZoho

Pleasenton, California

#14 Leading Small Business CRM Solutionhatchbuck

St. Louis, Missouri

#15 Leading Small Business CRM SoftwareWorkbooks CRM

Reading, United Kingdom

Previous 10 Leading Small Business CRM Solutions