Workbooks CRM is a collection of customer relationship software and other applications designed for the small business owner. It touts itself as a solution that offers up to 70 percent more value than Salesforce and similar systems, while providing a great value, ease of use, and unflagging customer support. In fact, up to 98 percent of Workbooks customers renew the software license year after year. In addition, the program has been awarded the BESMA Best Sales & Marketing CRM Provider 2016, TrustRadius Top Rated CRM Platform 2016 and 2015, and Network Computing Awards CRM Product of the Year for 2016 and 2015.