SharpSpring employs a team of business consultants, programmers, software engineers and other experts in related fields. This agency synthesizes digital solutions for businesses in various niches like retail and health care. CRM software that is published by this firm mostly caters to merchants and other entities with something to sell to a regional audience. CRM platforms focus on connecting merchants with their local clients who are defined by a specific geographic location. Such IT solutions help businesses get a good understanding of the market size in a given town, city or other community. CRM software is helpful when it comes to managing contact details of patrons as well as other business partners such as suppliers, landlords and so on. SharpSpring ensures that its software is optimized for mobile operating systems so that users can access modules via smartphones or tablets. Additionally, Web servers must be properly set up to support the scripts on CRM programs.