Specializing in customer relationship management (CRM) solutions, Salesforce.com can elevate small businesses to high levels of success on a local scale. Brick-and-mortar shops and offices can benefit from applying the latest technology in database management in order to improve the way that logistics are handled. For example, CRM software allows managers to keep track of transactions that have been done before and are expected to be completed in the future. Similarly, such platforms also monitor any recurrent sales and other deals that are done on a frequent basis. Analytic data is crucial to the success of small businesses that rely mostly on selling items and services to a limited geographic region. Therefore, it is vital that every single customer be treated with respect and regard in order to win over his or her business in the long term. Salesforce.com offers sustainable solutions that focus on connecting small businesses with loyal patrons.