Salesforce.com
As the top-selling CRM solution, Salesforce offers scalable solutions to companies of almost every size, in nearly every industry. Salesforce products make sales, service, and marketing efforts easy by providing software modules that seamlessly integrate to provide a unified business system. Salesforce also provides software that analyzes business data at every level, providing reports that help business owners and managers identify ways to improve their customer experience. Salesforce identifies itself as a success platform, because of the way its software helps a company gather leads and manage them until they become paying customers. Businesses use Salesforce after the sale to efficiently serve customers through an orderly process through the use of call centers and self-service portals.