If you run a small business, keeping your sales activities organized is very important if you want to grow. This is precisely what Sugar CRM can help you do. Sugar CRM is one of the most widely used CRM software platforms in the world. While some would associate them more with larger companies, they actually have versions that are better suited for small businesses. Even the most basic version has some very powerful features that any small business owner will love to have. It lets you automate your sales and marketing tasks and create forecasts based on your past performance. You can also use it to automate your customer support, thus giving your existing customers superior service that will keep them loyal to your company and its brands. This CRM can be deployed in the cloud or in your premises depending on your preference and there is a free trial offer that you can take advantage of.