Sugar CRM is the best small business CRM software that you can find. With Sugar CRM, you will get sales and marketing automation, marketing lead management and support automation. One of the biggest advantages of using Sugar CRM is that you get to choose between on-premise or cloud software deployment. Whether you want to keep all of your data in-house or to put in on the cloud for maximum accessibility, you can do it with Sugar CRM. The reporting and dashboard feature allows you to keep track of all of your sales and marketing activities on a real-time basis. As leading innovators in the field of CRM software, the creators of the Sugar CRM platform are always looking for ways to make their software better for the user. A free trial of their small business CRM software platform is available to anyone interested in taking it on a test drive.