Sugar CRM
For Sugar CRM, customer relationship management focuses on connecting individuals, building relationships and improving communications. Therefore, they built the best Small Business CRM Software available in three levels. All plans include forecasting, tracking and report creation, and if you decide to upgrade your package later, the support type and amount of storage increases. If your business is still finding its footing, a basic plan that encompasses sales automation, marketing lead management and SQL access may suffice. The goal, no matter what plan is chosen, is to produce analytics that will allow your company to better acquaint itself with its contacts through content management, business intelligence and performance management. To ensure you believe your CRM needs will be well taken care of, Sugar CRM offers a free trial. During this time period, any questions you have will be answered while you comfortably test the water without making an investment, first.