When it comes to CRM for small business, Salesforce.com is a name that you will hear quite often. This is because it is one of the best CRM solutions in today's world. The entire system is cloud-based, so you will never have to worry about installation. Salesforce.com lets you be more productive and close more deals thanks to its set of unique and innovative features. Whenever you pull up a contact, you get a complete view of the customer, including any interactions that you've had with them in the past, activity history and internal notes. The sales collaboration feature allows you to put your best minds together on your sales projects, sharing important information with ease. With this CRM, you can accelerate your productivity, make more insightful business decisions and above all, sell more. If you're ready to try Salesforce.com, a free trial period of 30 days is available.