Tactile CRM specializes in delivering a top quality web based customer relationship management solution for small business. The company allows multiple users to update a single client file, which ensures that everyone working with a given client has access to the most recent information available. However, the company goes a step further by offering seamless integration into email, address books, and calendars to keep the information pipeline flowing. Tactile allows small businesses to easily track and schedule calls, appointments, or conversations, and assign duties and responsibilities to different individuals throughout the enterprise. In short, the software allows small companies to operate efficiently by keeping customer information up to date and secure. The ability to export data to a number of popular programs allows for fast integration and completion of any type of project imaginable. Plus with a well-staffed help desk, any client questions are addressed and solved quickly to keep the business moving along.