If your small business is looking to make its first purchase of CRM software or replace a program that is not meeting your needs, then it is time to consider a software program with small businesses in mind. Sugar CRM is a CRM software made to work best with small companies and their special concerns. They have one awards for their ability to meet the needs of small businesses from a variety of industries. Once you have installed this CRM software onto to your company's computers, you will be ready to use it. Your employees will find Sugar CRM software easy to use. They will not spend hours trying to figure out the system and how to work it effectively. When you are ready to learn more, you should visit the Sugar CRM website to learn more. This website will outline the benefits of using this software to track customer interaction.