When your small business is ready to take the next step and improve on the customer service experience that you offer your clients, you might be interested in a CRM software like SharpSpring. This is a CRM software that is designed to be used by small businesses. Once installed on your company's computers, you will be able to navigate it quickly and put it to good use collecting your customers' information into one central location. This type of software will also allow you to make the most of contacts with new and prospective customers. From your customer service department to the sales force, your employees will be able to access customer service records quickly to determine the best course of action with each of your clients. This CRM software offers additional information on how it can benefit your small business and the ins and outs of running it in your office.