PlanPlus Online Real Estate is a type of software that carries the CRM (Customer Relationship Management) label. In the business world, it is important to maintain good relations with former, current and prospective clients. This is a solution that aims to improve communication between real estate agencies and their patrons. A real estate agent has to understand that prompt communication is the key to success in such a competitive niche. Clients do not like to sit around and wait without getting any updates on the availability of properties for sale or lease. This particular CRM platform makes it easy for real estate professional to review all of the chats with certain clients. It is possible to import emails and chat transcripts from multiple sources that are commonly used by the general public. Additionally, contact management systems in this platform give real estate agents convenient ways to instantly find phone numbers and email addresses of buyers or renters.