Zurmo
Zurmo is a developer-friendly open source customer relationship management software package. The CRM's features include gamefication options, contract and activity management packages, as well as deal tracking and personalization options. Zurmo CRM is beneficial for marketers and customer service personnel in the field. The software is mobile friendly, with tablet, iOS and Android compatibility. The software integrates with existing systems and is capable of archiving email, updating currency rates and geocoding using Google mapping tools. Zurom incorporates restful API strategies to provide seamless internet connections regardless of operating system. With an active community of users who share information, Zurmo users can troubleshoot development ideas, incorporate new ideas and take part in live chat and events. Zurmo's website offers development tutorials, screencasts, wikis and live demos. The software is highly flexible and customizable to suit a range of clients and industries. The gamefication feature increases adoption rates and improves productivity.