Vtiger
Build and maintain relationships between customers and your employees with help from the best open source CRM software, Vtiger. Manage sales opportunities with Vtiger's lead pipeline, providing visualized breakdowns of how many leads there are, their values, and likelihood of breaking good on them. Vtiger also employs a sales funnel that's color-coded with various steps of the sales process to best delegate responsibilities of following up to employees. Never lose track of appointments, as many of them are automatically arranged by this software, including reminders sent out to relevant employees. Workflows can be created by managers in assigning obligations and they should be passed on to next, effectively preventing representatives from carrying out identical functions more than necessary. Vtiger even provides employees with recommendations on how they should communicate with certain customers and when, helping CSRs best interact with them. Stay ahead of other companies with quality customer service, made possible by Vtiger.