CiviCRM
Being able to establish a solid relationship with existing customers is a key to success for every business. Marketing to existing customers is less costly and less time consuming than trying to find new customers to sell to. In order to manage all of the data from current customers, such as their past purchases, their buying habits, location and other details, businesses look to customer relationship management software. As one of the top firms offering dependable open source CRM software, CiviCRM is known for its innovative approach to data collection and management. Their software performs well and is easy for businesses without their own research and analysis teams to use. The software delivered by CiviCRM includes a great deal of tech support, which allows companies to enjoy a high level of performance and help if they run into an issue. CiviCRM is rated in the top ten firms for CRM.