You will want to look into implementing Zurmo into your organization right away. This is the best Open Source CRM Software product in existence today and it will greatly improve the efficiency and productivity of employees throughout your organization. You will notice that employees no longer have to wait to return to the office to access important customer information. This system will enable them to gain access from a variety of platforms, and it does not matter where they are located. Customer requests and inquiries can be acted on the moment they come in, and everyone in the organization can visually see who is working on each request. This minimizes the chances that a customer will be neglected, and this will greatly enhance client retention rates. It is a powerful system that is poised to revolutionize the way your company functions. Look into it today and begin to notice the benefits.