Not every aspect of your business needs to cost a great deal of money for you to implement. Take the area of the customer relationship management as an example. You need a system that you can trust to handle your important data and to help streamline customer requests. There are some great programs out there in there and available on Open Source that will assist you. To learn more, just take a look at openCRX. This is the best Open Source CRM Software product out there. There is a reason for that. The system is simply the best that has been developed. You will revolutionize that way you handle customer service as soon as you implement this system throughout your organization. The productivity of your employees will increase as well because they will have all the information that they need at their fingertips. Notes will also be instantly updated in real time.