CiviCRM
A web-based customer relationship management tool, CiviCRM was built by a group of collaborators for the purpose of serving the non-profit community. Thanks to its useful features and support, it has been named one of the best open source CRM software available. Out of the box and user-friendly, it integrates easily with existing systems and applications. Among the features included in CiviCRM is contribution, contact and membership management. Reports, email marketing and case management are some of the tasks that can be completed within the software. Highly customizable and simple to configure, users can also manage advocacy campaigns and peer-to-peer fundraisers with just a few clicks of the mouse. When you are ready to use CiviCRM, you can go through the demo without a commitment. Then, you can find an expert who will answer any questions you may have. Lastly, you have the option to download and install it yourself.