Sugar CRM is the name of a custom relationship software that works as an open source application. Sugar CRM exists for the purpose of making business transactions and working at the office a lot easier for the wide variety of customers who use it. Technology is always marching on and advancing as time progress and everything needs to adapt along with it, and that includes how businesses and finances and this software system is a perfect example of how to do this. Those who take towards using Sugar CRM will find that it is pretty easy to use, provided they use the tutorials that come with the purchase of the application. Once that happens, they can see the benefits such as being able to manage a contacts list a lot easier. Reading up on analysis and results charts also comes a lot easier because everything is on just one screen.