Fat Free CRM is one of the leading open source CRM systems on today's market. It saves companies money and time, as the entire system can be downloaded for free and customized to fit an organization's specific needs. While the open source project was started with customer service in mind, Fat Free CRM also has built-in features for sales and customer acquisition, such as lead and sales campaign management, as well as lead scoring. The CRM can be installed on your own hardware and made available through your company's Intranet. It can also be installed on an external server, like those provided by VPS and cloud hosting providers, making your CRM securely accessible through the Internet. The development team has created a variety of guides and instructional materials to help users and technical staff get started with the system and a free online demo version is available as well.