#7 of 10 Top Open Source CRM Software of 2017 - Vtiger Customer Relationship Management (CRM) is a software system that assists businesses to be more clients centric via the cloud software. It consolidates database of clients and all information regarding them. This report includes calendar events, email, phones, internal documents and notes, and more. CRM software contains a set of tools to develops procedures and enable the customers to have a smooth flow via sales, marketing, and observe every customer. However, clients who are in teams can apply Vtiger to know about every customer, have a conversation with them, schedule and control their customer-facing job, and automate repeated activities. Markets like applying Vtiger because, the can seizure leads from different sources like emails and website forms, or by uploading a list to Vtiger to access the contacts into the database. Also, the market can segment clients by source industry and expenditures, when planning the campaign. Therefore marketers can have their promotion out of Vtiger but still capture the operation in Vtiger, or email promotions through Vtiger and capture engagement right inside the CRM. As a marketer, Vtiger CRM gives a better chance to engage with your clients.