Sugar CRM
Developed for both enterprise level organizations and small businesses, Sugar CRM is an open source platform ready for customization. Billed as the most adaptable customer relation management platform available, Sugar CRM collects vital business intelligence and releases that information to the right person, in the right department, at the right time. Marketing, sales, and customer service teams each use Sugar CRM in ways best suited for their unique tasks. The platform offers team members the ability to view their customers' journeys through every stage of the funnel and to anticipate customers' next steps. By leveraging Sugar CRM's contextual intelligence, powered by collected data, team members are able to make accurate decisions in a short amount of time. Sugar CRM increases team member productivity and protects organizations' bottom lines. A range of global organizations such as IBM, HTC, Mitsubishi and AGFA Healthcare rely on Sugar CRM for successful customer relationship management.