X2CRM - #10 of Leading Open Source CRM Software

X2CRM

Businesses looking for an enterprise marketing solution for their customer management needs can rely on X2CRM as a robust solution. Clients can be managed with all the information that is provided to users. Functions include the ability to manage contacts, generate reports, send out marketing campaigns, monitor website visitors, connect with social media, brand software, modify record fields, and much more. Marketing is essential for small businesses. Efforts are bolstered by the program's tools, which include email templates, the option to create targeted campaigns, and email tracking. Targeted campaigns can be employed to aim advertising at specific customer populations based on "Dynamic Attribute Lists." Service is a key point of emphasis. One can escalate cases to users within the CRM, craft service response forms on the website, and use "Service Process Stages" to gauge progress over time.