Zurmo is an open source CRM software solution that is easy-to-use and can be customized to any business use. This CRM is high-quality sales force automation tool. This tool is social and mobile. It allows users to create and maintain a customized CRM platform. This all-in-one marketing, sales and customer management system that is also user-friendly. Zurmo is completely focused on increasing sales force engagement by providing a superior user experience than other CRM systems. Zurmo is self-contained. This means that it can be duplicated or moved to different servers rather easily. Here are some of the features of Zurmo CRM: Contact Management-Allows the user to have a full view of contact details and lead management. Activity management-All tasks, meeting and notes are in one place. Deal Tracking-This allows for sales force automation. Gamification-Helps improve the user with scores and badges