Sugar CRM
Over the years, there have been a number of CRM software programs released out on the market, but none of them are able to provide the solutions of Sugar CRM. This is just one of the reasons why it is actually considered to be the best open source CRM software program, and it provides a number of solutions. It actually provides a lot more solutions than other CRM software programs out on the market. It has received a few different awards over the years, and some of the awards that it has won are the 2011 Communications Solutions Product of the Year Award, the 2014 CRM Excellence Award, the 2015 CRM Excellence Award, and the 2015 Customer Experience Innovation. Currently, the solutions that it is able to provide is marketing, sales, service & support, integration & management, productivity, and data & analytics.