Technology has certainly evolved in recent years. This has impacted the manner in which businesses are able to access customer data. If your existing CRM system is keeping you from being optimally productive, it is time to consider something new. For that, you will want to look at OroCRM. As the best Open Source CRM Software system in operation today, this will revolutionize that you conduct your business. Employees across all departments will be able to not only input new customer data, but be able to access it in real time from virtually any location. This means that mobile employees will not have to operate blindly, but can make important customer related decisions in confidence. This program operates over the Internet, meaning the Cloud based technology is at its core. This will transform the way that you relate to customers, which will effectively increase your bottom line as well.