As a best provider of open source CRM software, X2CRM provides its clients with fast customer service for cloud based marketing and applications. Their services include cost-effective all-in-one approach for their clients. They provide clients with the ability to grow and utilize services on an as-needed basis, which allows clients to enjoy affordable software on a budget. The X2CRM services are built upon a two-pronged approach. The first part of their process is to go through a workflow automation and the second part is a process management system. These two steps come together to help clients with marketing, sales and customer service. X2CRM is focused on helping the owners of small businesses, but they also work with entrepreneurs, sole proprietorships and emerging businesses that are looking to grow.