Open Source is the new trend in online CRM software. It offers flexibility for clients across a diverse industry landscape to function in. Suite CRM has a versatile package with room for start-ups and established brands to grow. They have more freedom to innovate with consumer engagement and interaction. This is an enterprise level resource that can be tailored to any business model. Robust deployment and lower costs make this a ROI boon product. Consumers receive an in-depth connection with brands and the ability to change the culture. Feedback can be captured about product presentation, pricing, and more. Businesses gain a new footing on taking market share and moving research and development forward. Two downloads are free using the HTML 5 coding framework, or a demo allows a test run. There is a community support system with other users on an open forum. More advantages include generous hosting services and a directory filled with plug-ins.