Sugar CRM is not like all of the other CRM platforms available on the market. It has a number of different aspects that sets it apart from all of its competitors. Those who run Sugar CRM have an office in San Francisco, but Sugar CRM is actually used by millions of organizations all across the world. According to all of the testimonials from those who have used Sugar CRM, it is actually considered to be the best open source CRM software currently on the market. Some of the products that Sugar CRM have to offer those who use it are flexibility, innovation, and value. Some of the services that Sugar CRM provides for those who choose to use it are data & analytics, productivity, marketing, sales, service & support, and integration & management.