X2CRM is a customer relationship management (CRM) software that advertises itself as an enterprise tool for small businesses. The software comes with X2Flow, which is a tool that automates tasks, which not only increases employee productivity, it also allows users to extend the reach of the company without the urge to hire and train new employees. X2CRM has several other features, which include the ability to track and study web traffic, organize and send email campaigns, establish and modify lead routing rules, track deal opportunities, record relationships, analyse the sales funnel and process pipeline, generate and send sales quotes and invoices, and centralize the entire organization in a flexible calendar module.