SuiteCRM is a renowned, award-winning piece of CRM software that relies on open source technology. The product is free to download, modify, and distribute, which separates it from many conventional CRM applications available on the market today. As a winner of the Bossie Award 2015, SuiteCRM can cite its claim as the world's finest Open Source CRM. Developers can benefit fro the guidebook entitled SuiteCRM for Developers. Some of the central topics covered include packages, customization, and discussions on third party integration. Integrations include popular services such as Joomla, Wordpress, Microsoft Outlook, and Google. If software users have questions about the product, they can tap into SuiteCRM experts or support from the robust community forums. An appropriate comparison to the prodct would be CRM offerings such as Microsoft Dynamics or Salesforce. Its workflow module enables users to automate receptive tasks. They can choose to model business processes as they see fit.