Sugar CRM
Sugar CRM is a Customer Relationship Management software that lets merchants taste the sweet flavor of success on a global scale. This is an IT solution that comes with numerous communication tools that are perfectly suitable for customer service agents. For example, a central portal can be activated to support emails and other messages that are sent by valued customers. Filters could be installed to eliminate any virtual junk and clutter that interfere with daily operations in a customer service department. Sugar CRM also enables business people to set up VoIP in order to remotely answer phone calls from any device that has a connection to the Internet. Sugar CRM provides business people the right tools to stay in touch with customers worldwide. Automated messaging systems can also be set up to save some time on communication and marketing. Templates are available for the creation of personalized ads on this CRM system.