Vtiger
Vitger is an open source customer relations management software system designed to meet the entire range of a business' customer relation needs. Vitger promises to be an all-in-one solution and offers its clients inventory management to facilitate product delivery. This feature also integrates with Quickbooks and facilitates payments and service delivery. Other features include custom modules to strengthen workflows and relationships as well as sales and support features. Marketing and sales modules include client list management tools, reporting tools that include segmented data analysis, and export CVS reports, a forecasting module and an automation module. A customer portal allows customers to take control of their needs, with self-help FAQs and the ability to share files and manage cases. Cases that require escalation move up to the top with the assistance of automated escalation services. Over 100,000 businesses rely on Vtiger's customer relation management software. The intuitive interface increases customer engagement.