Fat Free CRM is an open source customer relations software available via download through GitHub. The software runs on Ruby on Rails and its features are described as elegant and simple. The software assists businesses, non-profits and other organizations manage their customer relationships throughout the customer digital life cycle with features that include lead management, campaign building, search functions, and lead scoring. The software is free and and open sourced. Fat Free CRM security concerns can be reported via link on the homepage. In addition, Fat Free CRM has a supportive online community with tip sharing from users. Developers are invited to participate in their own forum with guides and code available through GitHub. A Twitter account lets users know when updates are available. Fat Free CRM invites developers to build on the package's clean code and aims to be the backbone for further development and CRM innovation.