X2CRM is an easy-to-use, open source CRM software for sales, marketing and customer service workflow optimization. X2CRM’s rich functionality does not require additional modules for marketing, customer service or sales teams to utilize the CRM, although, additional modules, such as language packs, are available. The CRM software company prides itself on providing enterprise-level, scalable functionality to small businesses. X2Touch, X2CRM’s hybrid mobile app for Android devices and the web, is free for all users. Premium services from X2CRM include cloud hosting, assistance with deploying the CRM on user's private servers, data migration and customization projects. A complete guide to setting up the CRM is available on the X2CRM website, along with a community support forum and video tutorial library.