Zurmo
Customers want to be responded to in a quick and courteous manner. This is not always easy in the age of digital communication. One would think that email and instant messaging has made dealing with customer concerns and comments all the more easier, but the opposite may be true. With the myriad of messages that any one business get everyday, it can be difficult to develop a streamlined system to organize and properly respond to each and every one. If you are struggling to accomplish this very objective, you will want to consider contacting Zurmo. They are the best Open Source CRM Software program available on the market today. They have developed a cloud based system that will allows you to organize and deal with your messages and customer service concerns in rapid order from nearly any computer that is connected to the Internet. You will see an almost immediately increase in your productivity.