Customer relationship management (CRM) software that is online is easy for a company to implement for its employees. Instead of having a person on the information technology staff dedicated to taking care of the software, its updates and the server or servers that house it, the online access reduces the managerial needs for maintaining and fixing it. As an online solution for CRM, Act CRM is one of the most efficient tools out there. Companies that have a workforce that works in remote locations or that has employees who are able to work from home enjoy the enhanced functionality of online CRM systems. The software made by Act CRM is not only convenient, but it is also robust. It can be automated for sending consumer notifications, sales and special offers. With this type of a tool in a company's box, the company could grow its same-customer sales and its profits.