A key element to the success of a business enterprise is effective customer relations management. Understanding this reality, Act CRM is considered to be the best online CRM software available. There are several reasons why Act CRM is considered to be the best. First, Act CRM software provides an easy to use interface. A person need not spend more than a minimal amount of time to learn how to effectively use the software. Act CRM is considered the best online CRM software because it is a comprehensive package. A business is able to address all aspects of customer relations management utilizing this software. Finally, Act CRM is considered the best online CRM software because of its commitment to customer service and technical support. A user is able to access readily available technical support and obtain appropriate solutions in a matter of very little time. Effective technical support is vital when it comes to CRM software.