One of the biggest responsibilities that all small businesses share is being able to keep track of their clients, prospects, and leads. One of the best ways to do this is by using client relationship management software. When looking for a new CRM program, a good option is to use the program that is provided by Sugar CRM. The Sugar CRM software is an online platform that can be accessed from any computer or mobile device. The software has a very user friendly interface that produces helpful reports to help a business better keep track of client and prospect status. The software can also be used to better analyze prior sales attempts to figure out which the most effective strategy for sales is. The Sugar CRM software is also very secure. While it is an online resource, it has very tight security measures that can help to protect your business and clients information.